Find answers to common questions about our products, services, and policies.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.
Currently, our primary focus is serving our clients directly through our main branch in Lebanon. Contact us via phone or email to check if specific logistical or shipping arrangements can be mapped out for your location.
Yes! We highly recommend visiting our storefront to inspect and test out camera gear, lighting setups, or accessories with our technical team prior to buying.
To guarantee availability for your wedding, corporate setup, or private event, we suggest making a booking at least 2 to 4 weeks ahead. Peak seasons may require earlier reservation
Turnaround times depend directly on the scale of your event. Standard photo bundles and highlight reels are usually prepared, polished, and handed over within 2 to 3 weeks.
We accommodate printing for all media and dimensions! Our regular production includes:
Indoor & Corporate Displays: Photo Lab prints, custom Canvas, High-quality Paper prints, and Roll-up setups.
Outdoor & Heavy-duty Displays: Large-format Flex, standard Vinyl, One-way vision films (great for windows and vehicles), and weatherproof outdoor banners.
For optimal clarity on Flex, Vinyl, or Roll-ups, we prefer high-resolution formats like TIFF, PDF, or high-quality JPEG. Vector files (AI, EPS) work best for logos and text layouts.